User Experience Testing

Global companies establish an online presence to increase sales and decrease their cost of operations. However, they are faced with several challenges while enhancing the usability and accessibility of their websites.

Business Challenges
Online enterprises need to reducing cost and overheads while ensuring atleast the following:
  • Provide an enhanced customer experience by integrating disparate technologies
  • Retain customers by providing user-friendly interfaces
  • Grow their customer base by helping differently abled users access websites
  • Comply with statutory regulations and W3C guidelines

Our Solutions
Providence's User Experience Testing Services enhance the usability and accessibility of content for websites, intranet or mobile applications. Our holistic approach to website development leverages user-centric design, development and testing methods ensure an enhanced customer experience, and compliance with regulations, industry standards and guidelines.

Highlights of our User Experience Testing Services:

  • Team of accessibility experts and skilled testers carrying credible research expertise and proven experience in usability and accessibility testing
  • Auditing for accessibility and remedial solutions
  • Website scanning at frequent intervals for impact analysis
  • Industry-standard screen readers and accessibility tools
  • Compliance with W3C and country-specific standards
  • Iterative user testing of website / application
  • Incorporation of accessibility guidelines early in the development lifecycle
  • Deep understanding of diverse and disparate user requirements and rich experience in creating user-centric designs

Value For Clients
Business benefits to the clients include:

  • Accurate capturing of requirements
  • High quality and complete user scenarios
  • Global best practices
  • Accessible by users with disabilities
  • Compatible with widely used technologies and platforms
  • Improved usability through enhanced task efficiency, reduced training cost, minimized errors, and increased site visits and overall satisfaction
  • Seamless user experience
  • Reduced manual effort in code verification
  • Reduced effort in screen reading
  • High quality and sofistication
  • Uncompromised regulatory compliance
  • Significantly reduced cost
  • Accelerated time-to-market

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